Williams, John J.Mukiga, Alex Kihehere2022-03-302024-11-112022-03-302024-11-112021https://hdl.handle.net/10566/19628Philosophiae Doctor - PhDThis research investigates the engagements between community activists and urban authorities in the provision of sustainable sanitation services in the informal settlements of Khayelitsha Cape Town. Since 2008, there have been contestations on the exclusion of informal settlements in the planning and delivery of sanitation services by the City of Cape Town. The planning and decision-making of sanitation services in the informal settlement is complex due to numerous stakeholders involved and thus not clear on how sustainable sanitation can be achieved. The challenge has been on understanding the level where decision-making in the provision of sanitation services is more effective for sustainable sanitation.enCommunity activismSocial changeSustainable sanitationInformal settlementsUniversity of the Western Cape