Performance management in developmental local government: a search for an effective and workable approach

Tapscott, ChrisMoodley, NishendraSchool of GovernmentFaculty of Economics and Management Sciences2013-06-202026-06-102007/04/182007/04/182013-06-202026-06-102003https://hdl.handle.net/10566/23760Magister Philosophiae - MPhilNo abstract available.enTotal quality management in governmentSouth AfricaGovernment productivityOrganizational effectivenessMeasurementMunicipal servicesPerformance standardsPerformance management in developmental local government: a search for an effective and workable approachThesisUniversity of the Western Cape