Esau, MichellePick, RodneySchool of Public HealthFaculty of Community and Health Sciences2013-06-102026-06-102007/03/292007/03/292013-06-102026-06-102005https://hdl.handle.net/10566/23906Masters in Public Administration - MPAThis research focused on affirmative action, equity in the workplace, skills development and training. It examined the manner in which policies and practices aimed at realising representativeness were implemented by the City of Cape Town. Reasons for the slow progress made at realising representativeness in the City of Cape Town were identified as well as the shortcomings of current policies, procedures and practices.enPublic service reformSouth AfricaCivil serviceMinority employmentAffirmative action programsThesisUniversity of the Western Cape