Naidoo, Sudeshni2013-11-182013-11-182013Naidoo, S. (2013). Patient’s access to records. South African Dental Journal, 68(1): 36-371029-4864http://hdl.handle.net/10566/828A long-standing patient in an established practice requests her dental records and x-rays from the practice receptionist. She was last seen three years ago. Despite an intensive search, the receptionist is unable to locate the file. The patient says that she is entitled by law to have access to her records at any time. The receptionist then informs her that her record might have been destroyed the previous year, since she had not been to the practice for a long time.enThis file may be freely used for educational uses. No commercial reproduction or distribution of this file is permitted without written permission of the South African Dental Association (SADA). Note that the SADA retains all intellectual property rights in the article.Patient’s recordsRecords accessArticle