Performance management in developmental local government: a search for an effective and workable approach

Tapscott, ChrisMoodley, NishendraSchool of GovernmentFaculty of Economics and Management Sciences2013-06-202024-05-032007/04/182007/04/182013-06-202024-05-032003https://hdl.handle.net/10566/13121Magister Philosophiae - MPhilNo abstract available.enTotal quality management in governmentSouth AfricaGovernment productivityOrganizational effectivenessMeasurementMunicipal servicesPerformance standardsPerformance management in developmental local government: a search for an effective and workable approachThesisUniversity of the Western Cape