Chirara, Ennie2026-06-112026-06-112021https://hdl.handle.net/10566/24272This study was motivated by the great need to probe on the impact cross-cultural psychological capital has on cultural intelligence (CQ), affective commitment (AC) and organisational citizenship behaviour (OCB) among diverse employees at a retail organisation.enCross-cultural psychological capitalCultural intelligenceOrganisational citizenship behaviourDiversityCultureThe influence of cross-cultural psychological capital on cultural intelligence, affective commitment and organisational citizenship behaviour amongst employees at a retail organisation in the Western CapeThesis