Mayedwa, MVan Belle, J2022-08-032022-08-0320212021Mziwoxolo Mayedwa, Jean-Paul Van Belle10.1109/icedeg52154.2021.95309282021 Eighth International Conference on eDemocracy and eGovernment10.1109/ICEDEG52154.2021.9530928https://hdl.handle.net/10566/7663The public sector in developing countries experience various challenges that have stagnated the implementation of e-government-for-citizens especially in local municipalities. The specific focal point is to highlight the egovernment actor�s viewpoint on what causes the failures of egovernment implementation within local municipalities. The actors are perceived as the creators and transformers on systems and their input is critical in providing a critical reflection on e-government. A purposive sample of 35 egovernment actors was interviewed to give their perspectives on factors that hinder the implementation of fully functional egovernment portals at the municipal level.ene-governmente-portalactorsimplementationmunicipalitycitizensArticle