Jooste, KarienSwartz, Beryldene Lucinda2018-08-022024-06-052018-08-312024-06-052017https://hdl.handle.net/10566/16057Philosophiae Doctor - PhD (Nursing)Performance management (PM) in a work setting is seen as process within the broader human resource management (HRM) system that involves people in the attempt to secure the best work performance from the individuals, the working groups and that of the entire work society. Various factors play a role in the performance of nurse managers in South Africa. Since the determination and the simultaneous implementation in 2007 of the occupational specific dispensation (OSD) job descriptions for nurses working in the government setting in South Africa, the understanding of what the required work performance for the Assistant Nurse Manager (ANM) was, remained unclear, as there was no PM framework that directed the work performance of the ANM in the Western Cape Province (WCP).enUniversity of the Western Cape