Goldin, JacquelineMuanda, ChristopheHaldenwang, Rainer2020-11-172020-11-172020Goldin, R . et al . (2020).Factors and impacts of informal settlements residents' sanitation practices on access and sustainability of sanitation services in the policy context of Free Basic Sanitation Journal of Water Sanitation and Hygiene for Development, 10(2), 238-248.2043-9083http://hdl.handle.net/10566/5434https://doi.org/10.2166/washdev.2020.123Through the Free Basic Sanitation (FBSan) service policy, many informal settlements in South Africa have been provided with basic sanitation facilities. However, access to these facilities remains challenging for many residents. These challenges have compelled residents to adopt a range of alternative sanitation practices. Through interviews, observation and focus group discussions in five informal settlements in the Western Cape, South Africa, 383 randomly selected respondents identified factors that shape their sanitation practices and how these practices impact on access to, and sustainability of sanitation services in the policy context of the FBSan. Residents' sanitation practices include the use of buckets, porta-potties, plastic bags, and existing facilities within and outside their settlements for either defecating or discharging the bucket contents and open defecation. These sanitation practices are informed by factors including safety concerns, poor conditions of the facilities, lack of privacy and choice. These findings suggest that the provision of facilities through the FBSan policy should consider the multiple and varied needs of residents, practices and conditions of their settlements prior to the selection and deployment of facilities to informal settlements in South Africa.enFree Basic SanitationInformal SettlementSanitation PracticesSanitation ServicesWestern CapeHand WashingArticle