Magister Library and Information Studies - MLIS
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Item Factors influencing the rendering of services in academic libraries(University of the Western Cape, 2003) Hosana, Faith Rhulani; Fredericks, G.H.In the field of user studies, very little research has been done on rendering of services in academic libraries. These services need to be examined in depth in order to be able to provide academic library users with more appropriate information services. There is clearly a need to determine what the real needs of academic library users are and how they prefer to look for information. The rapid growth of information technology could have a great influence on service rendering to academic library users.